Refund policy

Returns and After-Sales Service (A.S.S.)

The Advice and After-Sales Service is available by email at tresordusouk@gmail.com

Highly responsive, we are also connected and available

  • You may contact the After-Sales Service for any request concerning:

- a problem with products received in your order

- an order not delivered on time

- tracking of an order that is unavailable despite the tracking information having been sent

- any replacement or returns in accordance with our policy (detailed in the general terms and conditions of sale)

For further details concerning after-sales procedures, please refer to the general terms and conditions of use and sale.